privacy policy

Effective Date: 24th August 2023

Thank you for visiting KER STORE ("we," "us," or "our"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our online clothing boutique ecommerce store hosted on Squarespace (the "Service"). By accessing or using the Service, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect various types of information to provide and improve our Service to you:

1. Personal Information: When you place an order, register an account, or subscribe to our newsletter, we may collect personal information such as your name, email address, shipping address, billing information, and contact details.

2. Usage Information: We automatically collect information about your interactions with the Service, such as the pages you visit, the products you view, your IP address, browser type, device identifiers, and operating system.

3. Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your browsing experience, analyze trends, and gather information about how you use our Service.

How We Use Your Information

We use the information we collect for various purposes, including:

1. Order Fulfillment: We use your personal information to process and deliver your orders, send order confirmations, provide customer support, and manage returns and exchanges.

2. Communication: We may use your email address to send you updates, promotional materials, newsletters, and information about new products or services.

3. Analytics: We use usage information and analytics tools to improve our Service, understand user preferences, and optimize the user experience.

4. Security: Your information helps us protect the security and integrity of our Service, prevent fraud, and ensure compliance with legal obligations.

Sharing Your Information

We may share your information in the following circumstances:

1. Service Providers: We may share your information with third-party service providers who assist us in operating our business, such as payment processors, shipping partners, and marketing platforms.

2. Legal Compliance: We may disclose your information to comply with applicable laws, regulations, or legal processes.

Your Choices

You have several choices regarding the information you provide:

1. Access and Update: You can access, update, or delete your personal information by logging into your account or contacting us directly.

2. Marketing Communications: You can opt out of receiving marketing communications from us by following the unsubscribe instructions provided in our emails.

3. Cookies: You can manage cookies through your browser settings. However, disabling cookies may impact your ability to use certain features of our Service.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

Changes to this Privacy Policy

We reserve the right to update this Privacy Policy at any time. We will notify you of any changes by posting the updated policy on our website. Your continued use of the Service after such modifications constitutes your acceptance of the revised Privacy Policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at contact@kerstore.com.au

Thank you for trusting KER STORE with your personal information.