Effective Date: 23rd August 2023

1. Shipping Overview

We're thrilled to offer shipping services for our products across Australia using Australia Post. Kindly review this Postage Policy to gain a clear understanding of our shipping options, delivery times, and other essential information regarding the delivery of your orders.

2. Shipping Methods and Rates

Currently, we provide two shipping options for our customers within Australia:

• Standard Postage: We offer a flat rate of $10 AUD for standard postage. Standard postage typically takes anywhere from 4 to 10 business days to arrive nationally. Please bear in mind that delivery times may vary depending on your location and potential unforeseen postal delays.

• Express Postage: For those who require expedited shipping, we have an express postage option starting at $15 AUD. Express postage usually takes approximately 2 to 4 business days to arrive. Please note that delivery times might be slightly extended for remote or rural areas.

3. Dispatch Time

We recognize the eagerness to receive your orders promptly. At Ker Store, we make it a priority to dispatch orders within 24 hours of your purchase. However, kindly understand that during peak seasons or special promotions, dispatch times might be marginally longer.

4. Delivery Times

• For standard postage, please allocate 4 to 10 business days for your order to be delivered nationwide.

• For express postage, please allow 2 to 4 business days for your order to arrive within Australia.

While we make every effort to ensure timely delivery, circumstances beyond our control, such as public holidays or adverse weather conditions, might impact delivery times. Additionally, we'd like to note that rural areas could experience slightly extended delivery times.

5. International Shipping

As of now, Ker Store does not offer international shipping. We solely provide shipping services within Australia. We apologize for any inconvenience this may cause and hope to expand our shipping options in the future.

Please feel free to contact our customer support team at contact@kerstore.com.au if you have any queries or require further assistance with regards to our Postage Policy or your order's delivery.

Thank you for shopping with Ker Store!